POLYMER CLAY SCULPTURE TERMS
 

​​GENERAL INFORMATION​

• Commissions are completed on a first-come, first-served basis according to my queue. ​

• ​Sculpting is not my main source of income and does not take precedence over personal commitments or health. 

• I work on commissions as time and health allows, so I cannot provide approximate queue wait times or fast-track orders. 

• Detailed descriptions are required with reference images preferred; I do not accept "surprise/artist's choice" or ambiguous commission requests. 

• I will not recreate another artist's work (your own original characters excepted).​

• I may decline your request or suggest changes if the design is too complicated for my style, or outside of my skill level.

• Fanart requests are accepted at my discretion.

• I reserve the right to decline any request for any reason.

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PAYMENT​

• All payments are made in Australian Dollars (AUD).

• Payment will only be requested when I am ready to proceed with your commission. Please do not submit payment before confirmation from me.

• I will confirm any final details via email before requesting payment (an updated quote will be provided if significant changes are made to the original design). 

• A minimum 50% deposit is required to begin work on your sculpture. The remainder is due either up-front or upon completion. Your sculpture will not be shipped until full payment has been received.​

• Payment methods accepted: Paypal, or credit card.

• You are responsible for any duty/import/customs fees incurred during shipping.

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PROCESS & DELIVERY

• Rough design sketches are available upon request before sculpting begins, but the final piece may differ from the sketch.

• I try to document and share parts of the scukpting process on my socials where possible. Please let me know if you prefer for me not to share your commission online.

• Allow 3-4 weeks for completion of your sculpture after the initial payment (delivery times are additional). Delays due to health, work, or personal commitments may occur; if this happens, I will notify you as soon as possible.

• Due to the nature of their handmade creation, your finished sculpture may have slight imperfections or flaws such as fingerprints, marks, or dust specks. I clean these to the best of my ability prior to curing.

• Photos of the finished sculpture will be provided before it is shipped.

• Orders are shipped from Brisbane, Australia via Australia Post with tracking. Delivery times may vary by location.  Signature on delivery is available upon request or at checkout for an additional fee.

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DESIGN CHANGES

• Please provide a clear and detailed description before work begins. Once any part of the sculpture has been created, no design changes can be accepted.

• Designs will be interpreted in my art style. Intricate details from references may not be fully captured or replicated exactly. Please familiarise yourself with my style before commissioning me, as no adjustments to match alternate styles will be made.

• No revisions, remakes, or redesigns are offered after completion of your sculpture.

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CANCELLATION & REFUNDS​

• A full refund will be issued if your order is cancelled before any work has begun, or if I am unable to start on your commission.

• If you choose to cancel after work has begun, a partial refund will be provided. Partial refunds will be calculated based on how much work has been completed at the time of cancellation.

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OTHER

• I retain the rights to use photographs of your commissioned sculpture on any of my platforms, including my website and social media.

• You may share and post photos of your sculpture online. Please credit the artist (me), and include a link to my website or social media where possible.

• You may not alter your sculpture in any way (including repainting, resculpting, or removing elements) without my consent.